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Introduction

We make no apologies for beginning this section with details on our security policy. Whilst sometimes considered boring, in this day and age it has been our most critical piece of work when designing the website. We take security of your details extremely seriously and have only signed up with trustworthy and accredited partners to deal with your financial transactions.


Payment Security

We are a GeoTrust Secured web site and are therefore certified as providing the highest level of protection for shoppers.

SagePay Logo

We accept payments from the following credit/debit cards using SagePay as our payment service provider:-

  • Paypal Logo
  • Mastercard Logo
  • Visa Logo
  • American Express Logo
  • Solo Logo


In order to provide you with the highest level of payment security currently possible we have teamed up with SagePay, who are widely recognised as being the most secure and innovative internet payment service provider in the UK. SagePay have been approved to protect confidential information with industry-leading SSL encryption.

The benefit of using the SagePay secure payment gateway is that we do not have to store credit/debit card or instant transfer account details on our website, meaning that should anyone gain unauthorised access to our database they will not be able to acquire your credit/debit card or instant transfer account details. SagePay provides very high levels of security to ensure sensitive information is never compromised. Their security measures include...

(i) 128 bit encrypted sessions when securing credit/debit card and instant transfer account details

(ii) a heavily encrypted database that is protected by multiple government approved firewalls

(iii) a security key that enables them to verify that the information they receive is identical to that sent from our website.

When you complete our online checkout process, the following payment steps will apply...

1. When you click the 'next' button on the final checkout page your browser will automatically redirect you to the SagePay secure payment gateway, where you will be asked to enter your credit/debit card details

2. If you choose to pay by credit/debit card, you may also be asked to provide additional security information under the Verified by Visa and MasterCard SecureCode schemes.

Verified by VisaMastercard Securecard

3. After you submit your credit/debit card or instant transfer account details, SagePay will compile the transaction information (including any foreign exchange details), undertake the security checks and verify the transaction

4. Once the transaction is complete, your browser will automatically redirect you to a receipt page on our website. Finally, an e-mail will be sent to you by SagePay confirming the transaction, and an e-mail will be sent to you by Rocking Pony advising you that we have received the order and are processing it.

If you have any queries or concerns about payment security, please do not hesitate to contact us using our e-mail address given.


Privacy Policy

Rocking Pony do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.We do not store or share our customer's credit or debit card information with any third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.